Question 1

How do sourcing credits work?

Accepted Answer

Each candidate source search you run uses one sourcing credit from your monthly plan allowance. Starter includes 500 credits per month, Pro 800, and Enterprise 1,200. Unused credits do not roll over, and you can add 100 credits anytime for $50.

Question 2

How is OpenReqs different from other ATS and CRM tools?

Accepted Answer

OpenReqs is built specifically for small staffing agencies and priced per company, not per seat. Every plan includes radius-based job search, client profiles, applicant tracking, and candidate sourcing in one flat subscription, so adding recruiters to your team never increases your bill.

Question 3

Is there a free trial?

Accepted Answer

Yes. New accounts can try OpenReqs risk-free to explore the job portal, client profiles, and sourcing tools before committing to a paid plan.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from your account settings. There are no long-term contracts or cancellation fees on monthly plans.

Question 5

Do you offer a money-back guarantee?

Accepted Answer

Yes. If OpenReqs is not the right fit, contact support within the guarantee period for a full refund of your most recent payment, no questions asked.

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