Privacy Policy

1. Information We Collect

OpenReqs ("the Platform," "we," "us") collects information necessary to provide our recruiting and job posting services:

• Account Information: Name, email address, company name, and industry when you create an account or subscribe.
• Payment Information: Billing details are processed securely through Stripe. We do not store full credit card numbers.
• Usage Data: Job postings, candidate searches, client profiles, and other content you create within the Platform.
• Candidate Data: Resumes, contact information, and professional profiles that you upload, source, or manage through the Platform.
• Technical Data: IP address, browser type, device information, and usage patterns for security and service improvement.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Platform's features
• Process subscriptions and payments
• Communicate about your account, updates, and support requests
• Ensure Platform security and prevent fraud or abuse
• Comply with legal obligations

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data only:

• With Service Providers: Third parties that help us operate the Platform (e.g., Stripe for payments, hosting providers).
• As Required by Law: To comply with legal obligations, court orders, or government requests.
• With Your Consent: When you explicitly direct us to share information.

4. Candidate Data & Your Responsibilities

As a user of the Platform, you may collect, store, and process candidate information. You are responsible for:

• Complying with all applicable data protection and privacy laws when handling candidate data
• Obtaining necessary consent from candidates before collecting or using their information
• Safeguarding candidate data against unauthorized access or disclosure
• Using candidate data only for legitimate recruiting purposes

The Platform is a tool — you control what data you collect and how you use it. We are not responsible for your handling of candidate information.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security monitoring. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information and Platform data for as long as your account is active. Upon account termination, we may retain certain information as required by law or for legitimate business purposes (such as financial records). Candidate data you have uploaded may be deleted upon your request or account termination.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Data portability where applicable

To exercise these rights, contact us through the Platform's support page.

8. Cookies & Tracking

The Platform uses essential cookies for authentication, security, and core functionality. We may also use analytics cookies to understand how the Platform is used and improve our services. You can control cookie preferences through your browser settings.

9. Children's Privacy

The Platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform. Continued use after changes constitutes acceptance.

11. Contact

For questions about this Privacy Policy or your data, contact us through the Platform's support page.